At Jacquemus Shop, we understand that true elegance shouldn’t be confined by borders. That’s why we’ve crafted a seamless delivery experience to bring your carefully curated designer pieces directly to your doorstep, wherever you are in the world.

Your Delivery Options

Express Shipping

For the discerning shopper who wants their designer treasures without delay, our express service delivers in 10-15 business days after processing.

Shipped via premium carriers DHL or FedEx, this option includes package tracking and signature confirmation to ensure your luxury items arrive safely.

Flat rate: $12.95 – a small price for the peace of mind that comes with premium handling of your investment pieces.

Complimentary Standard Shipping

Because we believe luxury should be accessible, we offer free shipping on all orders over $50 via our standard service.

Your package will arrive within 15-25 business days after processing, shipped through our trusted partner EMS. While slightly more leisurely than our express option, rest assured your satchel or evening clutch will be packaged with the same meticulous care.

Perfect for when you’re planning ahead for that special occasion or simply treating yourself to a timeless addition to your collection.

From Our Hands to Yours

Every Jacquemus Shop order begins its journey at our Portland headquarters, where our team handles each designer piece with white-glove care. Before your shoulder bag or wallet ships:

  • Our quality assurance experts conduct a final inspection
  • Your item is carefully wrapped in protective packaging
  • We include authentication documentation for your peace of mind
  • The package is sealed with our signature Jacquemus Shop ribbon

Most orders are processed and leave our warehouse within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information the moment your package is on its way to elevate your wardrobe.

Global Reach, Local Care

While we proudly serve fashion-forward clients worldwide, please note we’re currently unable to ship to certain Asian countries and remote regions. If you have questions about delivery to your specific location, our customer care team at [email protected] is always happy to help.

Important: Delivery estimates may vary slightly during peak seasons or due to circumstances beyond our control. All timelines are calculated in business days (Monday-Friday) and exclude processing time.

Your Satisfaction, Guaranteed

Should your designer piece not meet your expectations, we offer a 15-day return policy from the date of delivery. Because we curate only the most exceptional items, we’re confident you’ll fall in love with your purchase – but we want you to shop with complete confidence.

Now that you know how we deliver extraordinary value right to your door, why not explore our collections? That perfect tote for the office or show-stopping night-out bag is just a few clicks away.

DISCOVER YOUR SIGNATURE PIECE