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At Jacquemus Shop, we understand that your privacy is as important as the exquisite craftsmanship of our designer collections. This Privacy Policy outlines how we collect, use, and protect your personal information with the same care and attention to detail that defines our luxury handbags and accessories.

1. Information We Collect

To provide our discerning clientele with a seamless shopping experience, we may collect:

  • Personal Details: Name, email address, shipping/billing address, and contact information when you make a purchase or create an account
  • Payment Information: Credit card details processed through our secure payment gateways (Visa, MasterCard, JCB, PayPal) – we do not store full card numbers
  • Purchase History: Records of your orders to provide personalized service and recommendations
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Records: Correspondence with our customer care team

2. How We Use Your Information

Your data enables us to deliver the white-glove service expected from Jacquemus Shop:

  • Process and fulfill your luxury purchases with precision
  • Provide tailored customer support for your designer acquisitions
  • Enhance your shopping experience through personalized recommendations
  • Maintain the security of your transactions and prevent fraud
  • Send carefully curated communications about new collections and exclusive offers (with your consent)
  • Improve our website functionality and service quality

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our design process:

  • Service Providers: Trusted partners who assist with payment processing, shipping, and IT services, all bound by confidentiality agreements
  • Legal Requirements: When necessary to comply with laws or protect our rights and property
  • Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections

We never sell your personal information to third parties.

4. Data Storage & Security

Your information receives the same meticulous protection as our designer pieces:

  • Secure servers with industry-standard encryption (SSL technology)
  • Regular security audits and monitoring systems
  • Limited access to authorized personnel only
  • Data retention only as long as necessary for business or legal purposes

While we implement rigorous security measures, no online transmission can be guaranteed 100% secure.

5. Your Rights & Choices

As our valued client, you maintain control over your information:

  • Access and review the personal data we hold about you
  • Request corrections to inaccurate information
  • Opt-out of marketing communications at any time
  • Request deletion of your data, subject to legal requirements
  • Withdraw consent for data processing where applicable

To exercise these rights, please contact our Customer Care team at [email protected].

6. Cookies & Tracking Technologies

Our website uses refined digital tools to enhance your browsing experience:

  • Essential Cookies: Necessary for secure checkout and account functionality
  • Performance Cookies: Help us improve our website’s operation
  • Analytics Cookies: Provide insights into visitor preferences and behavior
  • Marketing Cookies: Enable personalized content (used only with consent)

You may adjust cookie settings through your browser, though this may affect certain features.

7. International Data Transfers

As a global luxury retailer, your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

8. Policy Updates

We may occasionally update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered clients.

9. Contact Us

For any privacy-related inquiries or concerns, please contact our Data Protection Officer:

Jacquemus Shop
465 Fantages Way
Portland, US 04101
Email: [email protected]

Thank you for entrusting Jacquemus Shop with your personal information. We value your privacy as much as you value exceptional design.